01Who we are

GBTA Empire (“we”, “us”) operates gbtaempire.com. We are responsible for the personal information described in this policy. Contact: info@gbtaempire.com

02Information we collect

• Account details: Name, email address, username and password (stored encrypted).
• Purchase details: Courses bought, order history and billing details you enter at checkout. Card payments are handled by our payment providers; we do not receive or store your full card number.
• Learning data: Course enrolments, lesson progress, quiz results and certificates.
• Messages: Information you send through our contact forms, live chat or email.
• Technical data: IP address, browser and device type, pages visited, and cookies (see section 6).

03How we use your information

• To create and manage your account and give you access to your courses.
• To process payments, confirm orders and activate access (including manual activation).
• To send service emails such as account verification, password resets, receipts and course or access-period reminders.
• To send newsletters and updates if you subscribe (you can unsubscribe at any time).
• To answer your questions and provide support.
• To keep the website secure, prevent fraud and spam, and improve our courses and website.

04Who we share it with

We do not sell your personal information. We share it only with service providers that help us run GBTA Empire, such as:

• payment processors (for example Paystack and cryptocurrency payment processors);
• website hosting, security and performance services (for example our hosting provider and Cloudflare);
• email delivery and newsletter tools;
• live chat software;
• video and community platforms we use for teaching (for example Zoom, Telegram and YouTube).

We may also disclose information where required by law.

05International transfers

Some of these providers may store or process data outside Ghana. Where this happens, we take reasonable steps to make sure your information is protected.

06Cookies

We use cookies and similar technologies to keep you logged in, remember your cart, protect forms against spam, measure site performance and understand how the site is used. You can control cookies in your browser settings; some features may not work without them.

07How long we keep it

We keep account and learning data while your account is active, and purchase records for as long as needed for legal and accounting purposes. You can ask us to delete your account at any time (see section 9).

08Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and secure hosting. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

09Your rights

Subject to applicable law, including Ghana’s Data Protection Act, 2012 (Act 843), you can ask to access, correct or delete your personal information, object to certain uses, or withdraw consent to marketing emails. Email info@gbtaempire.com and we will respond within a reasonable time.

10Children

Our services are intended for adults (18+). We do not knowingly collect information from children.

11Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with its “Last updated” date.

12Contact

info@gbtaempire.com